SCAD Bee Line Bus Transportation
researching Stakeholder Needs Related to public Bus Transportation
Public transportation is provided by SCAD and allows students to ride safely and free of cost around campus. Currently, SCAD’s promise is door-to-door delivery service for all students. During fall quarter, over 6,000 students move on campus in three days. This influx of new riders, international and new-to-the-area students, creates an opportunity to help students understand and utilize this service for a successful academic career.
Prototypes
After identifying areas in the service blueprint that could be improved, we focused on prototyping solutions around the orientation experience, the website, environmental signage and the app. These visualizations are intended to gain feedback from others and provide a launching point for new solutions.
SERV 501 Principles of Service Design; Professor Ricardo Martins Project Team: Heidi Chang, Service Design M.A., Priyanka Kalaria, Service Design M.A., Martin Stasevich, Service Design M.A.